Submit Your Suggestions for Spectrum HR and Traqspera Field

Goal: Enhance cash flow by issuing monthly statements to customers, thereby reducing the delay between project invoicing and payment receipt. We believe that providing a monthly statement will minimize the likelihood of customers claiming they did not receive the invoice and will serve as a reminder. If they receive a statement and notice a missing invoice, it will prompt them to address the issue more quickly.

Current Situation- We do not send customer statements unless specifically requested.

Desired Outcome- Electronic distribution of customer account statements monthly via email by Cost Center.

• Is it possible to have a section or template card created within Spectrum under the Accounts Receivable Folder dedicated to capturing customer contact information directly related to A/R functions?

• Could we do a mass import of preferred statement email address upon implementation?

• Request a separate editable contact field to capture customers’ preferred email address for receiving account statements. It may or may not be different than the email address they prefer for their invoices to be sent.

• Request a separate field check box to turn automatic customer statements “on” or “off” on each customer’s account. Automatic Statements? Yes or No?

• Request the ability to export the contact list to Excel for potential email blasts by cost center to our customers to easily get the word out of any A/R related news, payment options, etc.

• Once database is established, we envision an automated process within Spectrum to generate a PDF copy of each customer’s account statement by Cost Center and email it to them on a set day of the month that we define- For example, send customer statements on the 1st of every month with ability for ODG to review them prior to sending.